At Designer Weight Loss PLLC, we are committed to safeguarding your privacy and ensuring that your health information is protected. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our telemedicine services for weight loss treatment, and outlines your rights regarding your data. By accessing our website or using our services, you agree to the terms outlined in this policy.
- Information We Collect
We collect both personal and health information necessary to provide virtual medical weight loss services. This includes:
- Personal Information: Name, date of birth, email address, phone number, mailing address, and other identifying information you provide when setting up an account.
- Health Information: Medical history, weight, height, lifestyle information, prescriptions, and other health-related details necessary for your weight loss treatment.
- Payment Information: Payment card details and billing information, if applicable.
- How We Use Your Information
We use your personal and health information to:
- Provide medical consultations, weight loss treatments, and related healthcare services.
- Process payments for services rendered.
- Communicate with you regarding your care, treatment plans, appointments, and follow-up.
- Improve our services and comply with applicable laws and regulations.
- HIPAA Compliance and Data Security
We are committed to maintaining the privacy and security of your health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This includes:
- Secure Video Conferencing: All telemedicine consultations are conducted through encrypted video conferencing tools to ensure that your sessions are private and secure.
- Data Encryption: We utilize state-of-the-art encryption protocols to protect your personal and health data during transmission and storage.
- Limited Access: Only authorized personnel have access to your information, and it is stored securely within our systems.
Despite our commitment to security, no system is 100% secure. We cannot guarantee that your information will be completely free from unauthorized access, and we are not liable for any breaches of security beyond our control. However, we will take all necessary measures to safeguard your data.
- Informed Consent for Telemedicine
By using our telemedicine services, you consent to the following:
- You understand that virtual consultations may not be equivalent to in-person visits, and the scope of care may be limited by the technology used.
- You acknowledge the risks associated with telemedicine, including the potential for technical issues, miscommunication, or inadequate physical examination.
- You have the right to request in-person consultations if you prefer.
- Emergency Disclaimer
Telemedicine consultations are not appropriate for medical emergencies. In the event of a medical emergency, you should immediately dial 911 or go to the nearest emergency room. Our providers are not responsible for any delay in seeking emergency care or for the limitations of telemedicine in an emergency situation.
- Third-Party Services and Vendors
We may use third-party service providers (such as video conferencing platforms or payment processors) to deliver our services. These providers are required to maintain the privacy and security of your information as per HIPAA and our contractual agreements. However, we are not responsible for the practices or security of third-party services.
- Your Rights Regarding Your Information
You have the right to:
- Access, update, or delete your personal and health information.
- Request a copy of your health records.
- Withdraw consent for telemedicine services at any time, understanding that this may limit your ability to receive care remotely.
- Request restrictions on the use or disclosure of your information, though we may not be able to accommodate all requests due to legal or regulatory requirements.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. Please review this policy periodically.
- Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us at:
Designer Weight Loss PLLC
Email: support@designerweightloss.com
Phone: 1-888-WTLOSS3 (1-888-985-6773
Mailing Address: 16 Madison Square West, 12th Floor, #316
